TUSTA / CLIENT EXPERIENCES

REAL CLIENTS.REAL CONVERSATIONS.

Hear from business owners and sales teams about their experience with TUSTA.

MESSAGES FROM OUR CLIENTS

Read the feedback.

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What could improve in your sales process?

Let’s look at where you are now and the next steps for your business.

Book a sales review

Practical work with businesses including
All Solar WorksSheffield RenewablesSolar Xpress
Client stories ↗

Who we help

Where does a good enquiry get stuck?

Think of a deal you expected to win. Who spoke to the buyer, what did they agree to, and who was meant to follow up?

Founder-led sales

If you took Friday off, which deals would wait until Monday?

You know when a buyer needs another question and when they’re ready to buy. How does someone else recognise that moment when you’re out of the room?

We use sales you’ve won to teach someone else how to handle those conversations. You choose the part of selling you want off your desk first.

See the founder route ↗

Existing sales teams

Why does one rep win the sale while another hears “I’ll think about it”?

A buyer sounds keen on the phone, leaves a meeting without deciding, or asks for a quote and goes quiet. Knowing where that happens gives your manager something specific to coach.

We trace recent enquiries with your manager, listen to real conversations and give the team one change to practise and measure.

See the sales team route ↗

Fit both, or not sure where to start? We can work that out together during a Sales Review. You can also start with the free business audit.

The 10 Point Revenue Journey

Find the last thing the buyer agreed to.

Think about your last ten enquiries. Which buyers said yes during the conversation? Which agreed a next step, like a second meeting or a call to review a quote? Where an interested buyer went quiet, we look at what happened just before that point.

01Enquiry & qualification
02Booking & attendance
03Discovery & recommendation
04Follow-up & decision
05Handover & retention

The aim is a process your people can use, your managers can coach and your business can measure.

Client stories

Where we started with three sales teams.

All Solar Works

Creating a sales process beyond the founder

The business depended heavily on the founder handling sales conversations. Our work focused on clearer discovery, objection handling and a defined process a team could use, supporting a more repeatable sales operation as the business grew.

Sheffield Renewables

Improving how enquiries become customers

With demand already coming in, the priority was improving conversion. Our work brought together appointment setting, preparation before surveys, discovery, objection handling and structured follow-up.

Solar Xpress

Developing consistency across an existing team

Solar Xpress recorded 203 bookings in the week of 21 September and 251 the following week. Quoted appointments also rose, from 149 to 181. Looking at both measures helped the team see what happened after a booking.

How we work

How we help your team win the next deal.

01 / REVIEW

Understand the sales operation

We review your goals, available numbers, customer journey and sales conversations. Together, we identify the priorities and agree how progress will be measured.

02 / BUILD

Build or improve the process

We develop the practical resources the business needs: conversation frameworks, follow-up, booking processes, CRM improvements, role expectations and a sales playbook.

03 / IMPLEMENT

Put it into practice

We coach the people doing the work through roleplay, real conversations and feedback. Where needed, we support role design, recruitment and onboarding within the agreed scope.

04 / REFINE

Measure, learn and improve

We review what is changing, where the team is getting stuck and what needs adjusting. Clear measures and agreed actions keep the work focused.

Meet the founder

Practical sales consultancy with David Angel.

David Angel

Founder of TUSTA · The Sales Angel

I work with owners and sales teams to understand why opportunities are being missed and put a clearer way of selling in place. That means looking at the conversations, the process behind them and the support people need to do the work well.

My approach is practical. We work on your customer journey, your sales conversations and the situations your team faces, then turn that work into resources and habits the business can keep using.

Good selling helps customers understand their options and make a decision that fits. That principle runs through how we build your sales process and develop your team.

Your questions

Before we speak.

A clearer picture of who we help and how the consultancy works.

Who is TUSTA best suited to?

We work with established businesses that want to strengthen how they sell. You may be an owner still handling most sales, or a leader responsible for an existing team. The right starting point depends on your offer, opportunities, people and priorities.

Do we need a sales team already?

No. If sales still sits with you, we can help identify what needs to be documented, improved or delegated before a successful handover. Where hiring is appropriate, we can discuss the support needed.

What if we already have experienced salespeople?

We start by understanding what already works. Experienced teams can benefit from a clearer customer journey, better visibility, more consistent follow-up and targeted coaching. The work builds on their strengths and addresses specific gaps.

Will you help implement the changes?

Yes. Implementation support is part of how we work. Responsibilities are agreed in your proposal, including the resources we develop, the systems we help improve and the actions your team will own.

Can you work with our current CRM?

We review what you use and how it supports the sales process. Where it is suitable, the aim is to improve how it is used. Any recommended changes or additional technical work are discussed before they become part of the engagement.

Can you help us recruit?

Where recruitment is part of the agreed scope, we can support role definition, selection and onboarding. We also look at the process and management support a new salesperson will need to succeed.

How much does it cost?

The fee depends on the work required, the size of the team and the implementation involved. After understanding your business, we explain the recommended scope, price and payment terms so you can decide whether it fits.

What happens on the Sales Review?

Bring one enquiry you thought would go further. In 20 minutes we trace what happened, discuss your numbers and identify a first change. If working together makes sense, we prepare a proposal you can share with the other decision-makers and arrange a Zoom to discuss it.

Your 20-minute Sales Review

Bring one deal that should have gone further.

Tell David what the buyer wanted and where things went quiet. Together you’ll identify the first part of the process worth changing.

If there’s a fit, we’ll put the recommendation and price in a proposal you can share, then talk it through on Zoom.

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